Skip to content

Search Novatech

What can we help you find?

Find solutions, resources, and support.

Press Enter to search. Escape to close.

Technology That
Helps Your Business
Work Better

Talk to an Expert

Ready to Get Started?

Whether you're evaluating office equipment, IT services, or unified communications, our team is ready to help.

Talk to an Expert

Managed IT Services

Technology should work together.

Technology shouldn't exist in silos.

From cybersecurity and managed IT to cloud communications and business continuity, Novatech brings everything together under one partner—so your team spends less time managing technology and more time running the business.

Managed IT Services

Managed IT Services

Reduce downtime, improve productivity, and simplify technology management through proactive support and strategic IT oversight. By keeping systems reliable and employees connected, businesses can focus on their core operations instead of day-to-day IT challenges.

  • 24x7 Help Desk & End User Support
  • Device, Patch & Lifecycle Management
  • Proactive Monitoring & Incident Response
  • Strategic Technology Reviews & vCIO Guidance
Positive Business Outcome:

Reliable Operations + Greater Productivity

Cloud & Modern Workplace

Make it easy for employees to access what they need, collaborate with coworkers, and stay productive wherever they work.

  • Microsoft 365 & Productivity Platforms
  • Azure Infrastructure & Cloud Migration
  • Backup, Disaster Recovery & Business Continuity
  • Modern Workplace & Collaboration Solutions
Positive Business Outcome:

Scalable Infrastructure + Secure Hybrid Work

Professional Services

Get experienced IT professionals to help implement, move, upgrade, and support your technology without the headaches.

  • Infrastructure Projects & Implementations
  • Office Relocations & Technology Refreshes
  • Advanced Cloud Assessments & Migrations
  • SMART Hands
Positive Business Outcome:

Reliable Project Delivery + Modern Infrastructure

Voice & Collaboration

Too many communication tools create confusion, increase costs, and add security risks. Simplify calling, messaging, meetings, and collaboration with one secure, easy-to-manage platform.

  • Cloud Voice & Microsoft Teams Calling
  • Contact Center & Call Routing Solutions
  • SIP, Carrier & Connectivity Management
  • Collaboration, Messaging & Mobility Enablement
Positive Business Outcome:

Connected Teams + Reliable Communications

Cybersecurity & Compliance

Threat Protection

Cyber threats never stop, but most businesses can't monitor their networks 24/7. Detect, investigate, and respond to threats before they disrupt your business.

  • 24/7/365 Security Operations Center (SOC)
  • Managed Detection & Response (MDR)
  • Security Information & Event Management (SIEM)
  • Incident Response & Threat Hunting
Positive Business Outcome:

Reduced Risk + Stronger Threat Protection

Identity Security

Stolen passwords and unauthorized access are among the leading causes of cyberattacks. Ensure only the right people have access to the right systems, at the right time.

  • Multi-Factor Authentication (MFA)
  • Conditional Access & Zero Trust Controls
  • Microsoft Entra ID Protection
  • Privileged Access Management (PAM)
Positive Business Outcome:

Secure Access + Protected Identities

Governance & Compliance

Staying secure and compliant can be overwhelming. Gain visibility into risks, address security weaknesses, and build a stronger security and compliance culture.

  • Vulnerability Management
  • Security Risk Assessments
  • Compliance Readiness & Reporting
  • Security Awareness Training
Positive Business Outcome:

Compliance Readiness + Clearer Security Oversight

Resilience & Recovery

Downtime, cyberattacks, and data loss can bring business operations to a halt. Ensure your organization can recover quickly, maintain cyber insurance compliance, and keep critical systems running when disruptions occur.

  • Backup & Disaster Recovery
  • Business Continuity Planning
  • Ransomware Recovery Readiness
  • Cyber Insurance Readiness Assessments
Positive Business Outcome:

Business Continuity + Recovery Readiness

AI Readiness & Enablement

AI Strategy & Readiness

Whether you are evaluating Copilot or have already deployed it, proper data governance and permissions are critical. We help companies assess, secure and govern their data, reducing the risk of unintended data exposure.

  • AI Readiness Assessments
  • Business Use Case Discovery
  • AI Roadmap Development
  • Executive AI Workshops
Positive Business Outcome:

Clear Priorities + Confident AI Adoption

AI Governance & Security

Unlock the benefits of AI without sacrificing security, privacy, or compliance. Establish governance frameworks that protect your business while enabling innovation.

  • AI Governance Frameworks
  • Data Privacy & Protection
  • Responsible AI Policies
  • Risk & Compliance Assessments
Positive Business Outcome:

Protected Data + Responsible AI Adoption

Copilot & Productivity

Many organizations invest in AI tools but struggle to drive adoption and business value. Help employees use Copilot effectively to save time, increase productivity, and work smarter every day.

  • Microsoft 365 Copilot Enablement
  • User Adoption & Training
  • Prompt Engineering Workshops
  • Department-Specific AI Use Cases
Positive Business Outcome:

Increased Productivity + AI Adoption

AI Automation & Innovation

Manual processes and repetitive tasks consume valuable time and resources. Automate workflows, streamline operations, and leverage AI to help employees focus on higher-value work.

  • AI Agents & Digital Assistants
  • Workflow Automation
  • Custom AI Solutions
  • Business Process Modernization
Positive Business Outcome:

Less Manual Work + More Efficient Processes

Explore Managed IT Services

NovaVoice

Communication
Without Compromise.

Your business doesn’t stop when you’re away from your desk. Neither should your communications.

From cloud phone systems and video meetings to messaging, contact centers, and business continuity, Novatech helps your team stay connected from anywhere with one modern communications platform. Welcome to NovaVoice.

Explore NovaVoice
  • Cloud Phone Systems

    Modern VoIP built for reliability and flexibility.

  • Video Meetings & Collaboration

    Connect teams across the office or across the country.

  • Business Continuity

    Keep your organization communicating—even during outages.

  • Contact Center Solutions

    Deliver a better experience for every customer.

What Our Clients Say

A smiling middle

"Novatech just shined through the other services during our testing.
Our clinics love it. One place to log in and manage everything, it makes life so much easier."

Explore Case Studies
David B. Senior Vice President Upperline Health
The logo for the Center for the Visually Impaired features a Braille cell design, symbolizing its mission to support

"It is easy and straightforward. That is exactly
what you want from your IT department."

Explore Case Studies
Center for the Visually Impaired (CVI)
The image is the official seal of the City of Auburn, Georgia, featuring its name, founding year, and a depiction of

"Since partnering with Novatech in Sept, 2024, the
City of Auburn cut monthly IT costs by about 50%
and now receives responses in about 2 hours."

Explore Case Studies
City of Auburn
A logo for 'upper

“We had too many different services to manage. Each
had its own process and cost. It was exhausting.”

Explore Case Studies
Upperline Health Team
A smiling man in a

"Novatech consistently dedicates and trains resources to support new technologies and partner with us, even when the equipment or solutions we need are more specialized. They have always been willing to adapt, take on those challenges, and fully learn how the technology works, how to maintain it, and how to service it properly. Their trained technicians do an excellent job keeping the machines running at a high level."

Explore Case Studies
John Hearn PRESIDENT Phillips Printing

Ready to
optimize
your technology?

Technology Assessment

A comprehensive review of your IT, print, cloud, and cybersecurity environment to uncover inefficiencies, identify risks, and reveal opportunities for improvement.

Our Technology Partners

Microsoft
Canon
Cisco
Sharp
Konica Minolta
Apple
HP
PaperCut
Dell
Fortinet