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About Us
The Managed Office Revolution
Managed services providers, information technology firms, equipment dealers, solutions consultants... there are many different sources for business technology in the modern market. Now more than ever, those disparate sources serve their clientele better when they are integrated. Even more so when these essential offerings come from one expert source.
Of course, it's easy to talk about these ideas - to pay lip-service to technology standards or quality customer services or the latest tech buzzwords. Truly tailoring those solutions to the client is the unique challenge. The Managed Office is a vision of holistic and fully-integrated services, solutions and equipment - selected, implemented and maintained by teams of career professionals who are always listening - and not just all talk.
Companies that stop listening to their customers and their employees are the ones who falter. By listening to these key voices, we can provide incredible experiences for our clients - going above and beyond in customer satisfaction. We've entered the next exciting chapter here at Novatech and we're going to take The Managed Office vision to full realization.
Whether you're a client, vendor, partner or employee - we're honored for you to join us.
Dan Cooper
CEO
Our Mission
Providing our clients and our people with incredible experiences in the business technology marketplace.
The Managed Office Experts at Novatech empower businesses to increase productivity, lower costs, minimize risks and drive growth through Expert Guidance in consultation, design, implementation and support of cutting-edge business technology. The Novatech portfolio of Managed Office solutions liberates clients to focus on running their business – leaving the tech to an award-winning provider with over 25 years of industry-leading experience.
Our Team
CEO
Dan Cooper
PRESIDENT/CISO
Dave Moorman
COO
Scott Stahl
VP of Service
Ted Becker
VP of Marketing
Jim Haney
Director of Administration
KJ Barratt
VP of Sales - Central
John Sutton
Marketplace VP - West
David Coffman
Marketplace VP – East
Justin Sanders
CFO
Jeff Hoctor
VP of Managed IT Services
Chas Arnold
VP of Business Intelligence
Carl Pottkotter
Testimonials
Our ongoing service with Novatech is great. My team enjoys working with both the onsite technicians as well as the voices on the phone. Implementation of services has always gone smoothly because when problems arise the team is already in place to quickly fix them.
With our rapid growth, it was imperative to streamline our printer and copier equipment to one nationwide provider. Novatech has been amazing to work with, both for its product offerings and service through the rollout of the partnership. We look forward to many more years of working together.
Not only does Novatech provide exceptional service, they go out of their way when there is a perceived crisis. Novatech is also willing to take on projects and/or management of resources they would normally not handle to take care of the client.
We treasure our relationship with Novatech: not only for the extraordinary service they provide, but for the creative, collaborative support they give our entire marketing team. Whenever we need help with a project that may be out of our realm, we can always count on Novatech to help in any way they can. We value this fun, beneficial friendship.
With our culture of excellence, we can’t afford to stop production on our multi-million dollar projects throughout Middle TN. The same goes for our office workflow. Whether we need full-size construction documents from our KIP wide format printer or fast printing from our copier, Novatech makes it all possible. We can’t change the skyline without Novatech.
As you’d imagine, connecting the American Airlines Center with offsite offices and eight Star Centers requires a great deal of logistics. To be able to have a reliable document solutions provider in our corner at all hours of the day is paramount to the success of the Dallas Stars. We’re proud to be able to count on our partners at Novatech to provide us with dependable equipment and first class service for all of our needs. I trust you’ll have the same experience as we do.
Radio broadcasting is time sensitive and competitive. We rely on color copiers from Novatech to produce color proposals that stand out and win business. Whenever we need service, Novatech is extremely responsive. We highly recommend Novatech to anyone seeking a copier supplier.
